Culture is a strategic asset. Translate those vibes to value so you can prove it.
The social, cultural, and structural reasons people hide their concerns and objections.
Asking questions that uncover objections
Decode disagreement in the moment using the Layers of No model.
Reveal what’s stuck and chart a path through the freeze.
Categorizing collaboration—and when exactly does blue turn teal?
So whatcha watcha want?
Operational Handbooks are the ante for organizational adaptability
The challenges that keep critical information from reaching employees and a strategy for overcoming them
Throwing Windows Open Wide to See, Understand, and Connect